It is strongly recommended that you complete Business Analysis Fundamentals prior to this course as it links to the foundation skills taught in this program. To get the most out of this course you will need to have some understanding of basic business practice and the capabilities and limitations of computer systems.

By the end of this course you will be able to:

• Produce a use case diagram and a detailed use case description
• Produce a process model of an end-to-end business process
• Produce an entity-relationship diagram and a data dictionary
• Build decision trees and decision tables to represent and clarify business rules
• Use critical appraisal techniques to refine and improve a system specification
• List the desirable contents of a business requirements specification

• Business Systems Analysis basics review
• Use cases
• Entity modelling
• Additional modelling tools
• Conditional logic tools
• Process modelling
• Critical appraisal and feedback

• Those new to the business or systems analysis role
• Experienced analysts looking to formalise your training
• Non-information systems person working with systems analysts
• Project Managers

This course will contribute 15 Continuing Development Units (CDUs) towards the IIBA certification requirements for ECBA, CCBA and CBAP. Please note the CDU requirements may vary between certifications, please check the IIBA website for full certification requirements.

This course will contribute 15 PMI® Professional Development Units towards your chosen certification (12 technical hours, 2 leadership hours and 1 strategic hour).

This course is delivered in partnership with SoftEd.