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Course

ITIL4® Foundation

  • Includes exam and certificate.
  • Affiliate Training Organisation.
  • Learn from industry experts in IT Service Management
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Course Overview

The ITIL framework is designed to help organisations to maximise the value of their IT systems. ITIL4 is the latest release of this framework and introduces a holistic approach to service management.

ITIL 4 Foundation provides candidates with an introduction to IT Service Management. The course takes students through the end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. It is designed to help students navigate through the new era of digital services and provide students with a clear understanding of the Service Value Chain.


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Course Duration

2 Days

Delivery Method

Virtual
Face to Face

Type

Certification


Entry Requirement

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Topics Covered

Who should attend

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