Our team ensures the courses are fit for purpose. This includes;

1. Contextualising the content to align with organisational standards, approaches, and language
2. Providing a team of industry leaders who are able to share real-life experiences. This brings the content to life in a meaningful and relatable way for our learners.
3. Leveraging the right mix of tools to deliver content including eLearning and microlearning solutions.

Best practice design methodologies

Certitude’s approach to Instructional Designer is underpinned by 5 core practices:​

1. Be clear on the organisational outcomes, individual goals, and success measures​
2. Establish a holistic learning journey that extends before and beyond the training​
3. Create immersive learning experiences delivered by industry practitioners and underpinned by adult learning principles​
4. Deliver the right content, using the right modes, to achieve the intended outcomes​
5. Continually assess performance, fine-tune and improve.

Certitude Australia’s team has designed and developed tailored solutions for corporate clients for over 20 years. Our course development and delivery provides a balanced, progressive, dynamic, and holistic solution to our clients.

Certitude Australia brings together some of Australia’s leading experts in individual and organisational profiling to provide a broad suite of solutions that are best aligned to your organisational needs.

Our profiling options include:

• Competency Indicator Tool (CIT) which comprises 3 different, validated profiling tools
• Octogram – Identifies work behaviours and personality traits that drive behaviour in the workplace
• OP5 (Big 5) – Measures a wide variety of individual personality factors
• Career Values – Identifies the values that a person brings to work and seeks
• Roche Martin Emotional Capital Reports (ECR)
• Myers-Briggs Type Indicator® (MBTI®)
• DISC and DISC 360°

Certitude Australia believes that with the right coaching and guidance, delivered externally or internally, individuals and teams are more likely to reach peak performance and sustain it over time.

Certitude’s coaching offer includes:

1. Individual coaching
2. Team-based coaching
3. Executive Coaching

Our coaches are highly experienced, professional coaches who have supported individuals and teams at all levels of the organisation. They are able to establish trust and rapport, provide active listening, and encourage an outcomes-based approach committed solely to the achievement of the coaching goals.

Certitude recognises the matching of an appropriate coach is critical to the coaching success. We are able to bring together coaches with the style required for the participant and organisation.

This includes:

• Directive Coaching
  Situational Coaching
  Laissez-faire coaching and
  Non-directive coaching

Our partnership network allows Certitude to offer coaches that have applied various models including GROW and PPP (Purpose, Perspectives, Process).

Certitude Australia aligns our training solutions with Kirkpatrick’s Five Levels of Evaluation to help to evaluate the effectiveness of the training programs and determine their impact on the organisation. The five levels are:​

• Reaction: This measures participants’ satisfaction with the training program.​
• Learning: This measures what participants have learned from the training program.​
• Behavior: This measures the changes in behavior that have resulted from the training program.​
• Results: This measures the impact of the training program on the organization’s goals and objectives.​
• Return on Investment (ROI): This measures the financial return on the investment in the training program.​

Certitude Australia understands the importance of this because it provides a systematic and comprehensive approach to evaluating the effectiveness of training programs and determining their impact on the organisation. By aligning the skilling with Kirkpatrick’s Five Levels, organisations can determine the effectiveness of their training programs and make informed decisions on how to improve them.​