Case Study

Barbeques Galore leads the way in HR Capability with Certitude

Barbeques Galore

Barbeques Galore is one of Australia’s most iconic brands who are embarking on a range of initiatives to improve its positioning of being a pioneer in the Australian retail landscape. Learn how Certitude partnered with Barbeques Galore to work on some key initiatives.

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Barbeques Galore

Period: May 2023- April 2024

Services: Organisational Development and Coaching

Barbeques Galore is Australia’s leader in Barbeques with over 45 years of heritage. Today, with more than 90 stores throughout the country, Barbeques Galore not only leads the market in Barbeque retailing, but also specialises in Outdoor Furniture and Heating!

Highlights / Outcomes
  • System configuration and roll-out of a HRIS which brings together 6 core but previously independent systems into one system including contract management, recruitment and onboarding, learning and development and payroll.
  • Design of a competency framework to use for L&D which looks to harness & build on BBQ already impressive record of developing internal talent.

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Certitude’s Role

Certitudes was asked to partner with the People & Culture team to configure and implement a HRIS across all regions and staff. This included system consultation, system design, workflow creation and testing, system configuration, change management, implementation, project management and coaching.

Certitude through this engagement built on the already sound framework for developing internal talent and building career paths within Barbeques Galore. This included coaching the People & Culture team as well as drafting a company-wide capability framework.

Certitude worked closely with the People & Culture team as well as the wider support functions and provided advice and guidance as well as project management & assurance.


Client Testimonial 
“Working with Certitude on our system implementation has been nothing short of transformative. Their expertise, dedication, and meticulous attention to detail ensured a seamless transition and empowered our team with the tools needed for success. Certitude not only delivered on their promises but exceeded our expectations, setting a new standard for excellence in consultancy. We are grateful for their invaluable contribution to our organisation’s growth and efficiency.”

Mitchell Koureas – Chief Financial Officer