Case Study
Fremantle Ports Establishes a Roadmap to Improve Project Delivery Maturity
Freemantle Ports
Fremantle Ports manages a diverse portfolio of capital, operational, digital and strategic initiatives that support one of Australia’s most significant port operations. As project delivery requirements increased, the organisation recognised the importance of strengthening consistency, governance and delivery capability across its project, programme and portfolio management practices.
To support this objective, Fremantle Ports engaged Certitude Australia to conduct an independent assessment using the Portfolio, Programme and Project Management Maturity Model (P3M3®). The assessment established a baseline of organisational maturity and provided a structured roadmap for future capability improvement.
As a globally recognised maturity framework, P3M3 enables organisations to evaluate their project, programme and portfolio management practices across governance, planning, stakeholder management, resource management, risk management and benefits realisation.
The Challenge
Fremantle Ports delivers a broad range of initiatives across multiple business areas. Consequently, maintaining consistent project delivery practices and governance arrangements can become increasingly complex as organisations grow and evolve.
The organisation sought an independent assessment of its current capability across project, programme and portfolio management disciplines. In addition, it wanted a clear understanding of where improvements could be made to support greater consistency, stronger governance and improved delivery outcomes.
Importantly, the assessment needed to move beyond individual projects and provide an enterprise-wide view of how project, programme and portfolio management practices were applied across the organisation.
The Solution
Certitude applied the internationally recognised P3M3 maturity model to assess capability across project, programme and portfolio management domains. The assessment examined seven core perspectives:
- Organisational Governance
- Management Control
- Benefits Management
- Risk Management
- Finance Management
- Stakeholder Management
- Resource Management
Evidence-Based Assessment
The review incorporated documentation analysis, system reviews, stakeholder interviews and workshops. This approach ensured the assessment reflected both documented frameworks and how delivery practices operated in reality.
Furthermore, the assessment gathered input from stakeholders across project delivery, governance, finance, procurement, risk and organisational change functions. This provided a holistic view of organisational maturity and capability.
Current State Analysis
The assessment established a baseline maturity position across project, programme and portfolio management. It identified strengths, gaps and improvement opportunities across multiple capability areas and maturity perspectives.
Improvement Roadmap
Following completion of the diagnostic assessment, Certitude developed a practical improvement roadmap outlining prioritised initiatives to support maturity advancement. The roadmap identified seven improvement themes and 21 recommendations covering governance, planning and controls, resource management, stakeholder engagement, information management, risk and benefits management, and continual improvement.
Importantly, the recommendations were prioritised to support achievable implementation and sustainable organisational change.
The Outcomes
The engagement provided Fremantle Ports with an independent, evidence-based view of its project delivery maturity and a structured pathway for future improvement.
Key Outcomes
- Established an enterprise-wide baseline of project, programme and portfolio management maturity.
- Assessed capability across seven recognised P3M3 maturity perspectives.
- Engaged stakeholders across multiple business functions to gather evidence and organisational insights.
- Identified opportunities to strengthen governance, planning, controls and delivery consistency.
- Developed a maturity improvement roadmap containing 21 prioritised recommendations.
- Created a foundation for future capability uplift across project, programme and portfolio management disciplines.
Supporting Organisational Maturity and Delivery Excellence
Certitude Australia is accredited to facilitate P3M3 assessments and works with organisations across government, infrastructure, Defence and industry to strengthen project delivery capability. Through independent maturity assessments, governance reviews and capability improvement roadmaps, we help organisations understand their current state, define their future state and establish practical pathways to improvement.
By combining internationally recognised frameworks with practical implementation experience, Certitude helps clients achieve more consistent project outcomes, stronger governance and improved delivery performance.
Further information
Read our blog on P3M3 – Level 2 to level 3 and why this critical to get right
