Communicating and Influencing to Strengthen Workplace Relationships




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Course Overview

The ability to synergise effectively is critical to a team’s ability to deliver its outcomes. Whilst having a shared purpose and common values is essential, for a team to realise its full potential, diversity of experience and expertise, perspectives and ideas lend to optimal efficiencies and innovation.

However, if managed poorly, diversity can result in destructive behaviour – team members second-guessing the others’ motives, unhealthy conflict, diminished trust and self-confidence, and a team focusing on self-preservation rather than solution optimisation.

The ability to strengthen relationships and to communicate and influence with empathy is an essential ingredient for effective collaboration. This course seeks to empower participants with such skills.



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