There are no entry requirements for this course.

As a participant on this workshop, you will stand to gain the following benefits:

• Understand emotional intelligence and its role in leadership;
• Enhance your skills of self-awareness, understanding your strengths and non- strengths as a leader;
• Learn how your emotional competencies as a leader rate relative to a database of thousands of other managers;
• Understand how others perceive of you, your strengths and areas of improvement as a leader;
• Develop the confidence to excel in leadership roles;
• Understand and apply the principles that will help you establish a reputation as a transformational leader;
• Become a more strategic and inspirational leader and builder of high performance teams;
• Understand the science of emotional mastery and influence and apply this to engage and move a team forward;
• Be confident about applying the skills to motivate yourself and others; and
• Develop the skills to strengthen rapport and relationship, to listen to and influence stakeholders effectively.

This workshop covers the following topics:

• The 5 levels of leadership;
• Your EQ and your effectiveness as a transformational leader;
• Understanding and developing the emotional capital of your business;
• Strengthening self-awareness – self-knowing and straightforwardness;
• Increasing self-management – self-control, self-confidence and self-reliance;
• Deepening resilience and adaptability – optimism and self-actualisation;
• Enhancing social awareness and empathy as a pathway to influence;
• Deepening social awareness and relationship management to build loyalty; and
• Getting the most from the ECR360 assessment.

Managers and aspiring managers, project managers, team leaders and supervisors.

Students that successfully undertake this course will be issued with an official Certificate of Completion from Certitude Australia.

Students will be provided with:

• Printed copy of a student workbook; and
• Access to electronic version of presentation slides.